Add and Manage Users to Control Air Conditioner (Commercial)
Allow employee or other users in your business the ability to operate and monitor the same air conditioner unit, improving convenience and consistent cooling comfort for your customer.
Table of Content
For Admin Users
1.0 Check Device Information
2.0 Approving Additional Users
3.0 Check Users List
For Additional Users
4.0 Add Additional Users (Wired Remote Controller)
1.0 Check Device Information
Step 1
Tap the “Menu” button on the top right-hand corner of the screen.
Step 2
Select “Device list”.
Step 3
Choose your device’s location.
Step 4
View your device ID and other additional information.
2.0 Approving Additional Users
The admin user will receive a notification to approve the additional user. Panasonic Comfort Cloud App must have permission to send notifications.
Step 1
Select any air conditioner.
Step 2
Tap the notification button on the top left-hand corner.
Step 3
Tap the message.
Step 4
Choose the approval level to share with additional user, then tap “Confirm”.
3.0 Check Users List
Step 1
Tap the “Menu” button on the top right-hand corner of the screen.
Step 2
Tap “Owner” to expand the menu. Then, tap “User List”.
Administrator can view which user is having access to the particular air conditioner.
Additional users can proceed with registration by following the steps below.
4.0 Add Additional Users (Wired Remote Controller)
The following steps are to set up the connection between a Wi-Fi compatible air conditioner equipped with the wired remote controller and the Comfort Cloud App for additional users.
Step 1
Tap the “+” icon.
Step 2
Choose “Commercial air conditioner”.
Step 3
Choose “Wired Remote Controller”.
Step 4
1.Press “ 
” button on the remote controller.
2.Select “WLAN” with “ 
” button.
3.Select “Enable/disable” with “ ” button.
4.Select “Enable” with “ ” button.
5.Tap “Next” on the app screen.
Step 5
Select and check “Network status” by pressing the “ ” button.
The status should be “Connected to router” as you are the additional user.
Tap “Connected to router”.
Step 6
Your air conditioner is connecting to the network.
*This may take a few minutes. Please wait.
Step 7
Select the air conditioner for registration and tap “Register”.
Step 8
1.Press the “ ” button on the remote controller to return to the previous screen.
2.Select “Unit registration” and press “ ”.
3.Tap “Next”.
Step 9
Your air conditioner is connecting to the network.
*This may take a few minutes. Please wait.
Step 10
Enter the password and tap “Register”.
*Important Note: Before proceeding, you will need the device password. Device password was set by the Admin, the first person who registered the air conditioner with the Comfort Cloud App.
Step 11
Enter the air conditioner name, message to owner, and note.
Tap “Send request”.
Registration has been completed. Please wait for admin’s approval.
Go to 2.0 Approving Additional Users for steps to approve additional users.
Disclaimer
Air conditioner needs to be connected to the Panasonic Comfort Cloud App and an internet connection is required.
The images shown are for illustration purposes only. Actual interface may vary depending on the model’s functionality and the version of Comfort Cloud App.
