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Add Your Unit to Comfort Cloud App for Ventilator IAQ Remote Controller

Connect your ventilator (supply air fan) to the Panasonic Comfort Cloud App through the IAQ Remote Controller. This enables you to monitor indoor temperature, humidity, PM2.5, and CO₂ levels, and adjust the supply air fan volume to ensure a constant flow of fresh air into your home, promising healthier living environment.

What you need to get started​:

• A Wi-Fi compatible ventilator (supply air fan).
• A Panasonic IAQ remote controller.
• A smartphone/tablet that runs on Android or iOS.
• Latest version of the Panasonic Comfort Cloud App – Android | iOS
• A router that support 2.4GHz or 2.4GHz/5GHz band.
• An Internet connection.

Sign in to the Comfort Cloud App

Sign in to the Panasonic Comfort Cloud App using either your Panasonic ID or your Apple/Google Account. View sign-in steps here.

1.0 Add Your Unit (Ventilator IAQ Remote Controller)

The following steps are to set up the connection between a ventilator equipped with the IAQ remote controller and the Comfort Cloud App, with the options of using your Wireless LAN router password (AP mode) or without a password (WPS mode).

1.1 AP Mode (Connect with Wireless LAN Router Password)

Before you begin, make sure you have a 2.4GHz Wireless LAN router with internet connection.

Step 1
Tap the “+” icon.

Add New User for Supply Air Fan

Step 2
Choose “Ventilation fan”.

Add New User for Supply Air Fan

Step 3
Tap the “”button to expand the country menu.

Choose your country and tap “Next”.

Add New User for Supply Air Fan

Step 4
Tap “Start”.

Add New User for Supply Air Fan

Step 5
Choose “Newly purchased ventilator”.

Add New User for Supply Air Fan

Step 6
Choose the button that matches the status of the Wireless LAN network“  ”. As a new model that has not been setup before, the mark should be “OFF”. Choose the “Wireless LAN mark is OFF”.

Add New User for Supply Air Fan

Step 7
Press the “” buttons together once.

When the Wireless LAN mark “” is blinking, tap “Next” on the app.

Add New User for Supply Air Fan

Step 8
Choose the button that matches the status of the Wireless LAN network “ ”. After Step 7, the Wireless LAN mark “  ” should have appeared. Choose “Wireless LAN mark is Blinking”.

Add New User for Supply Air Fan

Step 9
Choose to “Connect with AP mode”.

Add New User for Supply Air Fan

Step 10
On the IAQ remote controller, press and hold “” buttons together until “1” appears on the screen.

Press “Mode” repeatedly until “2” is displayed.

Press the “Filter” button once.

Tap “Next” on the app.

Add New User for Supply Air Fan

Step 11
Allow the app to access your precise location while using the app.

*Pop-up design may vary depending on the OS version and/or smartphone/tablet model.

Add New User for Supply Air Fan

Step 12
A pop-up for "Settings" might appear. Tap it to access your Wi-Fi settings. Make sure your smartphone/tablet’s Wi-Fi is connected to "Panasonic-XX-wirelessAP”.

Add New User for Supply Air Fan

or you might see a message asking "Comfort Cloud" Wants to Join Wi-Fi Network "Panasonic-XX-wirelessAP”?. If so, tap "Join".

Add New User for Supply Air Fan

It should connect automatically without password.

Step 13
When this screen reappears, tap “Next”.

Add New User for Supply Air Fan

Step 14
Enter Wireless LAN password and tap “OK”.

*This is the password for your Wi-Fi network that your smartphone/tablet is currently connected to.

Add New User for Supply Air Fan

Step 15
When the Wireless LAN mark “ ” changes from blinking to “ON”, proceed to tap “Next”.

Add New User for Supply Air Fan

Step 16
Please wait while the app is searching for the ventilator.

Add New User for Supply Air Fan

Step 17
Select the ventilator for registration and tap “Register”.

Add New User for Supply Air Fan

Step 18
On the IAQ remote controller, press and hold “” buttons together until “1” appears on the screen.

Press “Mode” repeatedly until “3” is displayed.

Press the “Filter” button once.

Tap “Next” on the app.

Add New User for Supply Air Fan

Step 19
Your ventilator is connecting to the network.

*This may take a few minutes. Please wait.

Add New User for Supply Air Fan

Step 20
Create password and then tap “Register”.

*As the first user, you need to create a new password for the ventilator. This password will be required when adding an additional user.

Add New User for Supply Air Fan

Step 21
Set ventilator name and then tap “Register”.

Add New User for Supply Air Fan

1.2 WPS Mode (Connect without Wireless LAN Router Password)

Before you begin, make sure you have a 2.4GHz Wireless LAN router with internet connection.

Step 1
Tap the “+” icon.

Add New User for Supply Air Fan

Step 2
Choose “Ventilation fan”.

Add New User for Supply Air Fan

Step 3
Tap the “”button to expand the country menu.

Choose your country and tap “Next”.

Add New User for Supply Air Fan

Step 4
Tap “Start”.

Add New User for Supply Air Fan

Step 5
Choose “Newly purchased ventilator”.

Add New User for Supply Air Fan

Step 6
Choose the button that matches the status of the Wireless LAN network “  ”. As a new model that has not been setup before, the mark should be “OFF”. Choose the “Wireless LAN mark is OFF”.

Add New User for Supply Air Fan

Step 7
Press the “” buttons together once.

When the Wireless LAN mark “  ” is blinking, tap “Next” on the app.

Add New User for Supply Air Fan

Step 8
Choose the button that matches the status of the Wireless LAN network“  ”. After Step 7, the Wireless LAN mark “  ” should have appeared. Choose “Wireless LAN mark is Blinking”.

Add New User for Supply Air Fan

Step 9
Choose to “Connect with WPS mode”.

Add New User for Supply Air Fan

Step 10
Press the WPS button on router and then tap “Next”.

Add New User for Supply Air Fan

Step 11
On the IAQ remote controller, press and hold “” buttons together until “1” appears on the screen.

Press the “Filter” button once.

Then tap “Next”.

Add New User for Supply Air Fan

Step 12
When the Wireless LAN mark “  ” changes from blinking to “ON”, proceed to tap “Next”.

Add New User for Supply Air Fan

Step 13
Please wait while the app is searching for the ventilator.

Add New User for Supply Air Fan

Step 14
Select the ventilator for registration and tap “Register”.

Add New User (CAC WLAN Adaptor)

Step 15
On the IAQ remote controller, press and hold “” buttons together until “1” appears on the screen.

Press “Mode” repeatedly until “3” is displayed.

Press the “Filter” button once.

Tap “Next” on the app.

Add New User (CAC WLAN Adaptor)

Step 16
Your ventilator is connecting to the network.

*This may take a few minutes. Please wait.

Add New User (CAC WLAN Adaptor)

Step 17
Create password and then tap “Register”.

*As the first user, you need to create a new password for the ventilator. This password will be required when adding an additional user.

Add New User (CAC WLAN Adaptor)

Step 18
Set ventilator name and then tap “Register”.

Add New User (CAC WLAN Adaptor)

Disclaimer
The ventilator (supply air fan) and IAQ remote controller need to be linked in order to use the Panasonic Comfort Cloud App.
Internet connection is required for connection to the Panasonic Comfort Cloud App.

The images shown are for illustration purposes only. Actual interface may vary depending on the model’s functionality and the version of Panasonic Comfort Cloud App.