Add and Manage Users to Control Air Conditioner (Commercial)

Allow employee or other users in your business the ability to operate and monitor the same air conditioner unit, improving convenience and consistent cooling comfort for your customer.

Table of Content

For Admin Users
1.0 Check Device Information
2.0 Approving Additional Users
3.0 Check Users List

For Additional Users
4.0 Add Additional Users (Wired Remote Controller)
5.0 Add Additional Users (WLAN Adaptor - CZ-CAPWFC1)

1.0 Check Device Information

Step 1
Tap the “Menu” button on the top right-hand corner of the screen.

Manage and Assign Additional User

Step 2
Select “Device list”.

Manage and Assign Additional User

Step 3
Choose your device’s location.

Manage and Assign Additional User

Step 4
View your device ID and other additional information.

Manage and Assign Additional User

2.0 Approving Additional Users

The admin user will receive a notification to approve the additional user. Panasonic Comfort Cloud App must have permission to send notifications.

Manage and Assign Additional User

Step 1
Select any air conditioner.

Manage and Assign Additional User

Step 2
Tap the notification button on the top left-hand corner.

Manage and Assign Additional User

Step 3
Tap the message.

Manage and Assign Additional User

Step 4
Choose the approval level to share with additional user, then tap “Confirm”.

Manage and Assign Additional User

3.0 Check Users List

Step 1
Tap the “Menu” button on the top right-hand corner of the screen.

Manage and Assign Additional User

Step 2
Tap “Owner” to expand the menu. Then, tap “User List”.

Manage and Assign Additional User

Administrator can view which user is having access to the particular air conditioner.

Manage and Assign Additional User

Additional users can proceed with registration by following the steps below.

4.0 Add Additional Users (Wired Remote Controller)
5.0 Add Additional Users (WLAN Adaptor - CZ-CAPWFC1)

4.0 Add Additional Users (Wired Remote Controller)

The following steps are to set up the connection between a Wi-Fi compatible air conditioner equipped with the wired remote controller and the Comfort Cloud App for additional users.

Step 1
Tap the “+” icon.

Manage and Assign Additional User

Step 2
Choose “Commercial air conditioner”.

Manage and Assign Additional User

Step 3
Choose “Wired Remote Controller”.

Manage and Assign Additional User

Step 4
1.Press “  ” button on the remote controller.

2.Select “WLAN” with “  ” button.

3.Select “Enable/disable” with “  ” button.

4.Select “Enable” with “  ” button.

5.Tap “Next” on the app screen.

Manage and Assign Additional User

Step 5
Select and check “Network status” by pressing the “ ”  button.

The status should be “Connected to router” as you are the additional user.

Tap “Connected to router”.

Manage and Assign Additional User

Step 6
Your air conditioner is connecting to the network.

*This may take a few minutes. Please wait.

Manage and Assign Additional User

Step 7
Select the air conditioner for registration and tap “Register”.

Manage and Assign Additional User

Step 8
1.Press the “  ” button on the remote controller to return to the previous screen.

2.Select “Unit registration” and press “  ”.

3.Tap “Next”.

Manage and Assign Additional User

Step 9
Your air conditioner is connecting to the network.

*This may take a few minutes. Please wait.

Manage and Assign Additional User

Step 10
Enter the password and tap “Register”.

*Important Note: Before proceeding, you will need the device password. Device password was set by the Admin, the first person who registered the air conditioner with the Comfort Cloud App.

Manage and Assign Additional User

Step 11
Enter the air conditioner name, message to owner, and note.
Tap “Send request”.

Manage and Assign Additional User

Registration has been completed. Please wait for admin’s approval.

Go to 2.0 Approving Additional Users for steps to approve additional users.

Manage and Assign Additional User

5.0 Add Additional Users (WLAN Adaptor - CZ-CAPWFC1)

The following steps are to set up the connection between a Wi-Fi compatible air conditioner with WLAN adaptor, CZ-CAPWFC1 to the Comfort Cloud App for additional users.

Step 1
Tap the “+” icon.

Manage and Assign Additional User

Step 2
Choose “Commercial air conditioner”.

Manage and Assign Additional User

Step 3
Choose “WLAN Adaptor”.

Manage and Assign Additional User

Step 4
Check if the “POWER LED” on the network adaptor is “ON”. Tap “Next”.

*The “POWER LED” is “ON” when its LED is continuously lit but not blinking.

Manage and Assign Additional User

Step 5
Select the option that matches the status of “LINK LED”.

As you are the additional user, the “LINK LED” should be “ON”.

Tap “LED is ON”.

Manage and Assign Additional User

Step 6
Select the air conditioner for registration and tap “Register”.

Manage and Assign Additional User

Step 7
Press the “SETUP” button on the WLAN adaptor and tap “Next”.

Manage and Assign Additional User

Step 8
Your air conditioner is connecting to the network.

*This may take a few minutes. Please wait.

Manage and Assign Additional User

Step 9
Enter the password and tap “Register”.

*Important Note: Before proceeding, you will need the device password. Device password was set by the Admin, the first person who registered the air conditioner with the Comfort Cloud App.

Manage and Assign Additional User

Step 10
Enter the air conditioner name, message to owner, and note.
Tap “Send request”.

Manage and Assign Additional User

Registration has been completed. Please wait for admin’s approval.

Go to 2.0 Approving Additional Users for steps to approve additional users.

Manage and Assign Additional User

Disclaimer
Air conditioner needs to be connected to the Panasonic Comfort Cloud App and an internet connection is required.
The images shown are for illustration purposes only. Actual interface may vary depending on the model’s functionality and the version of Comfort Cloud App.

Related contents:

How to setup Panasonic Comfort Cloud App
Create a new group to manage multiple devices
Add and manage users to control air conditioner (Residential)
Change router settings
Change device password
Factory reset your Wi-Fi device