Add Your Unit to Comfort Cloud App for Commercial WLAN Adaptor
Connect your new air conditioner to the Panasonic Comfort Cloud App via the commercial WLAN adaptor CZ-CAPWFC1 for improved control and monitoring of your air conditioner units across multiple business locations.
Sign in to the Comfort Cloud App
Sign in to the Panasonic Comfort Cloud App using either your Panasonic ID or your Apple/Google Account. View sign-in steps here.
1.0 Add Your Unit (Commercial WLAN Adaptor CZ-CAPWFC1)
The following steps are to set up the connection between a Wi-Fi compatible air conditioner equipped with the WLAN adaptor, CZ-CAPWFC1 and the Comfort Cloud App, with the options of using your Wireless LAN router password or without a password.
1.1 Connect with Wireless LAN Router Password
Before you begin, make sure you have a 2.4GHz Wireless LAN router with internet connection.
Step 1
Tap the “+” icon.
Step 2
Choose “Commercial air conditioner”.
Step 3
Choose “WLAN Adaptor”.
Step 4
Check if the “POWER LED” on the WLAN adaptor is “ON”. Tap “Next”.
*The “POWER LED” is “ON” when its LED is continuously lit but not blinking.
Step 5
Select option that matches with status of “LINK LED”.
Since the air conditioner is a new unit, the LED should be OFF/blinking.
Tap “LED is OFF/blinking”.
Step 6
1. Press and hold the “SETUP” button for 10 seconds.
2. Release the “SETUP” button when the “LINK LED” blinks twice.
3. Tap “Next” when the “LINK LED” starts to blink continuously.
Step 7
Allow the app to access your precise location while using the app.
*Pop-up design may vary depending on the OS version and/or smartphone/tablet model.
Step 8
A pop-up for "Settings" might appear. Tap it to access your Wi-Fi settings. Make sure your smartphone/tablet’s Wi-Fi is connected to
“Panasonic-XX-wirelessAP”.
or you might see a message asking "Comfort Cloud" Wants to Join Wi-Fi Network "Panasonic-XX-wirelessAP”?. If so, tap "Join".
It should connect automatically without password.
Step 9
The unit will connect to the same wireless connection as your smartphone/tablet.
Enter the Wireless LAN router password and tap “OK”.
Step 10
Connection is successful when “LINK LED” is “ON”. Then tap “Next”.
*Solid colour (not blinking) means "ON". LED light colour may vary depending on your model.
Step 11
Please wait while the app is searching for the air conditioner.
Step 12
Select the air conditioner for registration and tap “Register”.
Step 13
Press “SETUP” and tap “Next”.
Step 14
Your air conditioner is connecting to the network.
*This may take a few minutes. Please wait.
Step 15
Create password and then tap “Register”.
*As the first user, you need to create a new password for the air conditioner. This password will be required when adding an additional user.
Step 16
Set air conditioner name and then tap “Register”.
1.2 Connect without Wireless LAN Router Password
Before you begin, make sure you have a 2.4GHz Wireless LAN router with internet connection.
Step 1
Tap the “+” icon.
Step 2
Choose “Commercial air conditioner”.
Step 3
Choose “WLAN Adaptor”.
Step 4
Check if the “POWER LED” on the WLAN adaptor is “ON”. Tap “Next”.
*The “POWER LED” is “ON” when its LED is continuously lit but not blinking.
Step 5
If unable to connect with password, tap “Click here to connect without entering a password”.
Step 6
Press the WPS button on the router and then tap “Next”.
Step 7
1. Press and hold the “SETUP” button for 5 seconds.
2. Release the “SETUP” button when the “LINK LED” blinks once.
3. Tap “Next” when the “LINK LED” starts to blink continuously.
Step 8
Connection is successful when “LINK LED” is “ON”. Then, tap “Next”.
*Solid colour (not blinking) means "ON". LED light colour may vary depending on your model.
Step 9
Please wait while the app is searching for the air conditioner.
Step 10
Select the air conditioner for registration and tap “Register”.
Step 11
Press “SETUP” and tap “Next”.
Step 12
Your air conditioner is connecting to the network.
*This may take a few minutes. Please wait.
Step 13
Create password and then tap “Register”.
*As the first user, you need to create a new password for the air conditioner. This password will be required when adding an additional user.
Step 14
Set air conditioner name and then tap “Register”.
Disclaimer
Air conditioner needs to be connected to the Panasonic Comfort Cloud App and an internet connection is required.
The images shown are for illustration purposes only. Actual interface may vary depending on the model’s functionality and the version of Comfort Cloud App.
Related contents:
How to setup Panasonic Comfort Cloud App
How to use Panasonic Comfort Cloud App features
Sign in to the Comfort Cloud App
Add your unit to Comfort Cloud App for residential standard built-in Wi-Fi
Add your unit to Comfort Cloud App for residential network adaptor
Add your unit to Comfort Cloud App for commercial wired remote controller