In accordance with regulations on take-back and treatment of discarded products under Decision No. 16/2015/QD-TTg issued by Prime Minister, Panasonic Vietnam establishes two collection points to take back Panasonic discarded products in Hanoi and Ho Chi Minh City.

From 1st July 2016, customers could bring discarded electronics devices marked with Panasonic brand to the collection points that are namely addressed as below.

List of take-back products:

    1.  Batteries of all types
    2.  Compact fluorescent lights and fluorescent lights
    3.  Laptops
    4.  Printers, fax machines, scanners
    5.  Cameras, camcorders
    6.  Mobile phones, tablets
    7.  DVD; VCD; CD players and other types of disk players
    8.  Photocopiers
    9.  Television sets, refrigerators
    10. Air-conditioners, washing machines

Collection point in Hanoi
Panasonic Service Center, Floor 1, Charmvit Building, 117 Tran Duy Hung St, Cau Giay Ward, Hanoi
Tel: 04 3767 7360                       Hotline: 18001593
Working hour: From 8:15 to 17:30 Mon-Sat

Collection point in HCMC
Panasonic Service Center, 28 Nguyen Thi Dieu, 3 District, HCMC
Tel: 08 3930 8980                        Hotline: 18001593
Working hour: From 8:15 to 17:30 Mon-Sat

Collection point in Hai Phong
Panasonic Service Center, 193 Quang Trung St, Phan Boi Chau Ward, Hong Bang District, Hai Phong City
Tel: (0225) 3838 296                  Hotline: 0903269816
Working hour: From 8:15 to 17:30 Mon-Sat

Collection point in Da Nang
Panasonic Service Center, 48 Ham Nghi St, Thanh Khe District, Da Nang City
Tel: (0236) 3871 222                 Hotline: 0905099719
Working hour: From 8:15 to 17:30 Mon-Sat

Collection point in Can Tho
Panasonic Service Center, 146C Mau Than, An Phu Ward, Ninh Kieu District, Can Tho City
Tel: (0292) 3833 987                  Hotline: 0903865468
Working hour: From 8:15 to 17:30 Mon-Sat

Collection point in Nghe An
Panasonic Service Center, 16-C1 Tecco Quang Trung, Vinh City
Tel: (0238) 868 6767/(0238) 354 4888                  Hotline: 0913567411
Working hour: From 8:15 to 17:30 Mon-Sat

Collection point in Thanh Hoa
Panasonic Service Center, 40 Hac Thanh St, Tan Son Ward, Thanh Hoa City
Tel: (0237) 3853 782/0968175533                Hotline: 0989538009
Working hour: From 8:15 to 17:30 Mon-Sat

Note:

Collection points only receive genuine Panasonic products

Collection points only receive intact products, no breakage or missing parts

Consumers are themselves responsible for bringing products to the collection points

Panasonic Vietnam shall not apply any incentive policy to exchange products