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Service Agreements for DVCPRO Products
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All parts and labor included |
| • |
All repairs are to be done
at a Panasonic facility |
| • |
Customer pays freight to
and from Panasonic |
| • |
Unit is to be repaired within
two (2) working days of receipt, or a free
link unit will be supplied |
| • |
Purchased at time of sale
- no evaluation fee |
| • |
Must meet factory standards
to be considered |
| • |
Volume discounts are available |
Contract Cost
| DVCPRO Products |
$2,500 per year |
| DVCPRO Laptop Editors |
$4,000 per year |
| DVCPRO50 Products |
$3,500 per year |
| DVCPRO50 Laptop Editors |
$5,000 per year |
| AJ-HD150 DVCPRO HD VTR |
$7,500 per year |
Standard Time and Material
| Hourly Rate (shop) |
$130 per hour |
| Hourly Rate (field) |
$150 per hour |
| Link Rate (DVCPRO/DVCPRO50 Products) |
$400 per incident |
| Link Rate (DVCPRO/DVCPRO50 Laptop Editors) |
$650 per incident |
| Link Rate (AJ-HD150 DVCPRO HD VTR) |
$1,000 per incident |
Service Agreements for D-5/D-5 HD and D-3 Products
| • |
All parts and labor included
except only one (1) center drum replacement
per year |
| • |
All repairs are to be done
at a Panasonic facility |
| • |
Customer pays freight to
and from Panasonic |
| • |
Unit is to be repaired within
eight (8) working hours of receipt, or a free
link unit will be supplied |
| • |
Purchased at time of sale
- no evaluation fee |
| • |
Unit must be at factory standards
to be considered |
| • |
All software enhancements |
| • |
Preventative maintenance
4X per year |
| • |
External processors not covered
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| • |
Volume discounts are available |
| • |
May be paid in monthly installments |
Contract Cost
| D-3 Products |
$9,000 per year |
| D-5 Products |
$10,500 per year |
| D-5 HD Products |
$11,250 per year |
Standard Time and Materials
| Hourly Rate (shop) |
$130 per hour |
| Hourly Rate (field) |
$150 per hour |
| Link Rate (D-5/D-5 HD and D-3) |
$1,000 per incident |
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